Frequently Asked Questions
Find quick answers to common questions! Our FAQ section is designed to provide clear and helpful information about our services, processes, and more. Explore the topics to get the answers you need.
Does this technology comply with industry standards and regulations?
Yes, our technology is designed to meet all relevant industry standards and regulations. We prioritize compliance with data privacy laws, such as PIPEDA in Canada, and adhere to strict security protocols to ensure the safety and confidentiality of user biometric information.
How is the biometric data secured?
Biometric data is encrypted both during storage and transmission. This ensures that the information remains protected and inaccessible to unauthorized parties at every stage.
Can the biometric system be integrated with existing platforms?
Yes, our technology is designed to be easily integrated with most existing platforms through APIs and customizable configurations.
Is the biometric data stored locally or in the cloud?
We offer flexible solutions. Biometric data can be stored locally on a secure device or in a highly secure cloud environment, depending on the client’s needs.
Can users opt out of using biometric authentication?
Yes, users can choose alternative authentication methods, such as PINs or passwords, based on their preferences or organizational policies. They also have the option to delete their biometric from our system.
What happens if a user’s biometric data is compromised?
Even if compromised, biometric data is nearly impossible to hack due to its encrypted format and the use of tokenization. The data is stored as a secure mathematical representation, not the actual biometric itself, making it unusable for fraudulent purposes.